Embrace empathy

Two unconnected events that splashed controversy over the tech industry this week share the same underlying theme: Empathy. Or rather a lack of it.

Here’s the first: An internal memo written by a Google staffer was leaked to the press. The 10-page note, authored by a white, male software engineer called James Damore, argued that Google’s left-leaning political bias has created an “ideological echo chamber” that shames “dissenters” into silence.

Specifically, the writer criticized the company’s diversity efforts and tried to ascribe tech’s gaping gender gap to innate biological differences between the sexes. Among his suggestions for reworking the company’s internal culture was that Google should “de-emphasize empathy”.

“I’ve heard…

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